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      Assertiveness Skills for Leaders in Middletown

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      February 6, 2020

      Thursday   1:00 PM - 2:00 PM

      Ijona Skills,364 E Main Street, Suite 1009
      Middletown, Delaware 19709

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      Assertiveness Skills for Leaders

      Topic : Assertiveness Skills for Leaders

      Register :

      Discount Coupon : Use this Coupon (NEW2IJONA) and get (10% Off) On New Signup


      The proper amount of assertiveness can earn you respect, decrease confrontation, and increase the effectiveness of delegation. The definition of assertiveness is communicating your needs, wants and opinions to others in a direct and tactful way then listening to and being receptive to their needs and opinions. Being assertive is not being confrontational or aggressive.

      Areas Covered in the Session :

      Understanding Assertiveness -What is it. How do you become more assertive.
      Define assertiveness
      Differentiate between assertiveness, passivity and aggressive response styles
      Choose assertiveness techniques in confrontational conversations
      Understand the personality factor in assertiveness, passivity and aggression
      Gaining Personal Power Through Assertiveness
      Make requests of others without fear and trepidation
      Say "no" when appropriate
      Negotiate diplomatically
      Exert influence on others without being coercive or manipulative
      Cope with criticism, anger and guilt
      Differentiate assertive, passive and aggressive communication skills

      Speaker Profile :

      Karla Brandau is Keynote Speaker at Ijona Skills. She is a leading authority on leadership for a more productive workforce. She has educated managers with her proven leadership systems in companies such as Motorola, Coca-Cola Enterprises, Panasonic, and BYD America. Over 85% of the organizations who hire her, invite her back for repeat engagements. Karla is a Certified Speaking Professional (CSP) which is an earned designation given by National Speakers Association.

      Contact Info :

      Ijona Skills

      Email :

      Phone : +1 302-830-3132

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